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Meet our Team

The Office of Academic Support is composed of an amazing team of Peer Academic Coaches, Peer Advisors, Peer Tutors, Resiliency and Success Mentors and the staff pictured here. We encourage you to get to know us!

Rachel Heiser

Assistant Dean of the Undergraduate College and Director of Academic Support

Dr. Rachel Heiser (she/her) received her Doctor of Education in Higher Education and a Master of Education in Counseling Psychology, both from Temple University. Since 2011, she has partnered with students, staff and faculty at ůůֱ²¥ College to grow services and programs that assist students in reaching their personal definition of academic success. When she is not immersed in the Owl community, she enjoys traveling (she has been to all 50 states and 5 continents!), being in the great outdoors, spending time with friends and family, and being a cat mom to PJ and Mia.

Schedule an appointment with Rachel .

Amanda Brown

Assistant Director of Academic Support

Assistant Director of Academic Support Amanda Brown (she/her) received her bachelor's degree in psychology from Millersville University of Pennsylvania and her master's degree in marriage and family therapy from La Salle University. Additionally, she is certified as a coach and in providing hypnotherapy. 

Prior to working at ůůֱ²¥ College, she provided school-based mental health support in several Pennsylvania school districts. In her role at BMC, she helps students to develop the skills and habits that allow them to feel confident and successful at college and as people.

Outside of her work at ůůֱ²¥, Amanda can be found experimenting in the kitchen with vegan recipes, reading lots of books, listening to music, watching movies, exploring her creative side through art and writing, and being a dog mom.

Schedule an appointment with Amanda .

Paige Biderman

Graduate Assistant and Social Work Intern

Paige Biderman (she/her) is the graduate assistant and intern for the Office of Academic Support and a current GSSWSR student. Paige received her bachelor's degree in psychology at Drexel University. She previously worked as a College and Career Advisor for a non-profit that served the Philadelphia Unified School District. Now at ůůֱ²¥, she works with students to help students balance academic, personal, and work duties. In her free time, she enjoys concerts, basketball games, traveling, and spending time with her dog, Biggie Smalls.

Schedule an Academic Coaching appointment with Paige .